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- 10/24/2024
H_I Human Intelligence
Say HI - Human Intelligence
I just don't trust it!
Nicholas Springer
Our agency is currently operated by 10 Human Beings. We use computers to access client information and issue insurance policies that help us humans do the real work.
We do not use AI in our agency for two really good reasons: One, You want to talk to a human, it's that simple. Secondly, we don't trust AI.
A.I. has no idea what you are talking about! Whether its a coverage question or a billing question, it really doesn't even know what an insurance policy even is. Take a look, the photo at the top of the page is what Photoshop came up with when I typed in "Insurance Policy"!
I asked also asked it about a potential homeowners claim and what a broken pipe looked like. It was like a fever dream sequence in a horror film directed by Tim Burton.
How can we trust something that has no idea what we are even talking about? Well, our agency doesn't... however, it can draw a cute picture of dogs eating French fries!
Nick Springer, current President and CEO of Springer Insurance, joined the agency in 2000. From CSR to telemarketer, Associate Agent, Vice President and now President, Nick worked every possible job in the agency, including janitor while he was in middle school two nights a week!
After taking over for Reta, who retired in 2018, Nick and his wife Shannon have grown the agency to four locations and recently moved the Home Office to a new office condo, still in Midlothian. Over his many years, Nick has attained the designation of a Certified Authority on Workers Compensation (CAWC) and most recently the coveted Certified Insurance Counseller (CIC) designation.
Nick is now heading up the new Springer Private Client Division geared to High Net Worth clients.
